FOLLOWING several recent community site visits, a local security company reaffirmed the importance of a hands on approach to fighting crime.
Fidelity ADT has been operating in KwaZulu-Natal for a number of years with several branches located across the province including Pietermaritzburg, South Coast, Durban and Richards Bay.
An integral part of the company’s success has been the hands on approach from managers like Vaughan Pillay, the district manager for KwaZulu-Natal. Pillay says that their culture is to proactively work towards safer communities by getting involved with the people and officers on the ground. “Our philosophy and approach is to handle crime in each area and suburb independently. This is brought right down to street level where we determine what relevant actions should be taken to ensure the safest possible environment for residents. The management team at Fidelity ADT conduct regular site visits to ensure that all is in order and each area has dedicated supervisors who manage the quality of services on a daily basis,” he says.