Leaks irk water saver

iStock

Despite her best effort to do her part to save water, a resident of Grassy Park says her complaints to get a water leak fixed have fell on deaf ears for more than a year.

Faith Gordon, who lives in 1st Avenue, says she had reported the water leaking water meter just outside her premises to the City on numerous occasions, “but every time I am told they will fix it, but nothing gets done”.

Gordon says when reporting the leaking meter she was sent from pillar to post. “I call the call centre with a reference number that was given to me on the previous complaint.

“Each time you call you get a new reference number and they keep transferring my calls. Sometimes the calls get dropped while waiting on hold,” she says.

The resident says their gardens were always a beautiful sight to behold but now have to take low priority as they are law-abiding citizens.

“Since we received notices to save water and be mindful of our water consumption we have done so. And this is evident in our gardens, which have deteriorated. However, why are these complaints not being attended to? It has been more than a year already... It is wasteful,” she stresses.

Gordon adds that she was once told by the City’s call centre that a third party had installed the meter and was responsible for fixing it.

“I don’t know what is happening. It seems as if it’s the people in the office who are not doing their job to get someone out and fix the meter. I don’t even know how this leaking meter might be affecting my readings because sometimes you are not even able to see the reading due to the water on top of it,” she says.

“Previously I had reported that my water meter cover had been stolen and this was replaced, but still the leakage was not attended to.

“The most recent call I made was on Tuesday 10 January and I got a new reference number again,” she says.

Following an enquiry from People’s Post, the leak was eventually fixed on Thursday.

Eddie Andrews, Mayco member South, confirms this.

“The City always endeavours to attend to official service requests, with reference numbers of the request, in a timeous fashion where possible,” he says.

We live in a world where facts and fiction get blurred
In times of uncertainty you need journalism you can trust. For only R75 per month, you have access to a world of in-depth analyses, investigative journalism, top opinions and a range of features. Journalism strengthens democracy. Invest in the future today.
Subscribe to News24
Lockdown For
DAYS
HRS
MINS
Voting Booth
When assisting your child with remote learning this year, did you:
Please select an option Oops! Something went wrong, please try again later.
Results
Follow the school's comprehensive sexuality education (CSE) curriculum?
13% - 271 votes
Adjust the CSE curriculum to suit the family's morals?
24% - 486 votes
Ignore the schools CSE programme and do your own teaching?
63% - 1311 votes
Vote
ZAR/USD
15.25
(-0.21)
ZAR/GBP
20.49
(-0.19)
ZAR/EUR
18.44
(-0.26)
ZAR/AUD
11.27
(-0.19)
ZAR/JPY
0.15
(-0.12)
Gold
1809.84
(-0.00)
Silver
23.70
(-0.37)
Platinum
988.51
(-0.43)
Brent Crude
47.23
(-0.96)
Palladium
2391.00
(+0.31)
All Share
57509.72
(+0.73)
Top 40
52764.09
(+0.74)
Financial 15
11238.33
(+0.71)
Industrial 25
79067.55
(+0.13)
Resource 10
53562.00
(+1.63)
All JSE data delayed by at least 15 minutes morningstar logo