Frustration is running high among people who used to have post office boxes at the now-closed Claremont post office.
Six months after its closure, they still have not received a clear indication of when their post boxes will be moved to Clareinch post office.
Claremont post office, which was on Stadium on Main, closed its doors permanently in February this year, (“Post office closed for good”, People’s Post, 9 July).
Martie Gilchrist, SA Post Office regional communication officer, said the Claremont post office was closed because “the landlord did not extend our contract”.
Those who were using the Claremont post office were asked to use Clareinch post office,” Gilchrist said.
One of the facility users, David Smith, says when it closed, they were assured that their post office boxes would be moved to Clareinch post office. “We still do not have access to our post office boxes. If you ask the staff at Clareinch they cannot tell you when or if the boxes will be moved.”
Smith says, when inquiring at the post office head office, all you receive is an acknowledgement, reference number and the assurance that the matter had been referred to the “post box section”.
“I used to clear my box on a Sunday or late at night and I am finding it very inconvenient having to queue at Clareinch during business hours. We are just not receiving the service we pay for,” says Smith.
According to Gilchrist, the post office is currently liaising with the landlord of the Clareinch post office premises for permission to erect new post boxes behind the post office.
“We are also in the process of appointing a contractor for the erection of the boxes as soon as the landlord has approved our request,” she says.
No specific dates of completion were available at the time of going to press.