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AS IT HAPPENED: Ford says Kuga recall will make it safe to drive

<B>TAKEN TO TASK:</B> Ford SA has been ordered to rectify fuel information in its Kuga SUV brochure. <I>Image: QuickPic</I>
<B>TAKEN TO TASK:</B> Ford SA has been ordered to rectify fuel information in its Kuga SUV brochure. <I>Image: QuickPic</I>
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16 Jan 2017

Commissioner Ebrahim Mohamed announced the way forward with the Ford Kuga utility vehicle this afternoon in Pretoria at a National Consumer Commission briefing to the media.
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16 Jan 2017

No information on fires after safety checks being done

16 Jan 2017

All Fords meet regulatory requirements, says Nemeth, doesn't answer the question of trust in the brand

16 Jan 2017

Lots of hesitation as Ford executives explain what's wrong with the Ford Kuga

16 Jan 2017

US data very different to SA, says Ford

16 Jan 2017

Nemeth dodges the question on value of Ford Kugas

16 Jan 2017

If your Kuga has burned, it's up to your insurance, says Ford

16 Jan 2017

Only one case reported to the motor ombud

16 Jan 2017

Nemeth says customers will be assured that the Kugas are safe to drive

16 Jan 2017

'My Kuga has been at my local dealer for a week now', 'If lives are at risk do not tell clients to come back next week,'... Ford SA owners respond to the Kuga-fire saga.
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16 Jan 2017

Safety recall will check and replace components

16 Jan 2017

Ford won't disclose cost implications

16 Jan 2017

Lack of coolant circulation also causes higher temperatures

16 Jan 2017

Ford says engine overheating leads to crack in cylinder block

16 Jan 2017

Role of the NCC is to look for a bi-weekly update on updates from Ford as well as looking at communication strategy

16 Jan 2017

Nemeth says customers must be offered courtesy cars, but R1 500 fee for tolls will be waived

16 Jan 2017

Emails, letters, ads, dealer channels will be used to communicate with customers

16 Jan 2017

Kugas are built in Spain

16 Jan 2017

Nemeth says insurance company warnings prompted shipping of engines to the US to understand the fires

16 Jan 2017

Ford boss Nemeth says engineers were working "around the clock"

16 Jan 2017

NCC threatened Ford over the recall

16 Jan 2017

Incidents prompted NCC to call Ford to a meeting

16 Jan 2017

NCC says staff member read about the Ford Kuga problem in December

16 Jan 2017

Question time

16 Jan 2017

Another apology from Nemeth - third one

16 Jan 2017

Nemeth apologises to family who lost a loved one

16 Jan 2017

The National Consumer Commission (NCC) held a conference in Pretoria on Monday to address the issue of Ford Kuga SUVs catching fire.

Ford has announced a huge recall of its Kuga models, reports the NCC.

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