No passanger compensation after BA jet fire

London - Passengers whose flights were delayed after a British Airways jet engine caught fire, causing Heathrow to temporarily close both runways last Friday morning, are allegedly being denied compensation by the airline.


TravelMole reports that BA insists that travellers left temporarily stranded after short-haul flights from Heathrow were cancelled won't not get anything more than the free food and drink or hotel accommodation offered on the day.


Flights in and out of Heathrow were cancelled after the Oslo-bound BA jet turned back to London following the outbreak of a fire in one of its engines.


About 200 UK flights, mostly operated by BA, were cancelled following the closure of Heathrow, affecting hundreds of travellers.


However, BA insists passengers are not entitled to compensation because the delay was due to "extraordinary circumstances". It said it took care of affected passengers, providing food and drink, and hotel accommodation where necessary.



 
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