Nearly one-hundred percent of British Airways (BA) flights have been cancelled for Monday and Tuesday as a pay dispute remains unresolved between the airline and the British Airline Pilots Association (BALPA).
"We understand the frustration and disruption BALPA’s strike action has caused you," says BA in a statement. "After many months of trying to resolve the pay dispute, we are extremely sorry that it has come to this."Unfortunately, with no detail from BALPA on which pilots would strike, we had no way of predicting how many would come to work or which aircraft they are qualified to fly, so we had no option but to cancel nearly 100 percent our flights."
Flights on Comair in South Africa, BA CityFlyer and SUN-AIR are not affected.
BA has been in talks since last year November with their trade unions regarding a new pay proposal, but it has been rejected by BALPA.
They have asked passengers with cancelled flight not to go to the airport, offering full refunds or the option to rebook another date of travel or on an alternative airline. This can be accessed on their website through 'Manage My Booking'. If you have booked with a travel agent, please contact them directly.
BA is also working with partner airlines to get larger aircraft on active routes to accommodate more passengers.
For now, flights will only be impacted today and tomorrow, but there might be another strike later in the month on 27 September. Please ensure your contact details are updated if you are travelling around this period.
You can look up the latest information and frequently asked questions here.
Contact information: If you still require assistance you can contact them at 0800 727 800 (from within the UK) and +44 (0)203 250 0145 (from outside the UK).
Please note that they are currently experiencing extremely high call volumes in their contact centres and asks for patience.
Compiled by Gabi Zietsman