Publications
The Kouga Municipality has embarked on a data cleansing campaign across all towns in the Kouga region to clean up and update their records of all property and municipal services information.
This will ensure that the data used for decision-making is factual, as well as ensuring that redidents' billing and account information is accurate, thus reducing unnecessary queries on their accounts.
The campaign consists of two options:
1. Electronic engagements through the municipality’s Customer Care Application (Kouga Cares) at https://customercare.kouga.gov.za/mobLogin.php.
2. Door-to-door engagements – from February 6 for Jeffreys Bay and from February 7 for Humansdorp, the Greater St Francis Area and Gamtoos Valley.
Field workers will carry identification cards reflecting all their information when doing door-to-door visits.
The municipality encourages all residents to complete the questionnaire online (if possible) as this will ensure that you are on the new Kouga Cares App that will be launched in the near future.
If not possible, they are requesting that residents please welcome their fieldworkers that will be visiting them.
The municipality kindly urges all residents to support the campaign.
For more information contact the Kouga Call Centre at 042 200 2200.
