Grade 1, 8 online applications: Glitches frustrate Gauteng parents despite assurances by department

play article
Subscribers can listen to this article
Gauteng education MEC Panyaza Lesufi.
Gauteng education MEC Panyaza Lesufi.
@GautengProvince, Twitter
  • Glitches were experienced during the first few hours of online applications for Grade 1 and 8 as parents struggled to place pupils at schools.
  • This came after Google Maps temporarily removed the education department from their system after reaching the maximum requests per minute.
  • The department says the capacity has been increased, and the system is running smoothly.

The first few hours of online applications for Gauteng pupils entering Grade 1 and 8 in 2023 were plagued by glitches on Friday, as parents couldn't access schools near their home addresses.

This came just a day after Gauteng Education MEC Panyaza Lesufi promised that online applications would run smoothly, with no glitches and hassles.

Gauteng education department spokesperson Steve Mabona said he was aware of parents' struggles. He said parents were struggling to access schools near their homes because Google Maps had temporarily kicked them out of their system after having reached the maximum requests per minute.

"The initial requests per minute was 6 000, but because our system was overwhelmed, it exceeded the searches per minute, which then led to Google Maps kicking us out," Mabona said.

Mabona added:

But this matter was resolved, and we have increased the capacity to 20 000 requests per minute.

In his view, the system was overrun with parents who wanted to begin their applications as soon as possible.

"When we started, everyone wanted to go into the system as many wanted to access it. These are parents who are anxious and want schools, and nobody wants to be late. That's why such an incident happened," he added.

READ | Lesufi promises online school applications will run smoothly, no glitches or hassles

Mabona said the system was working again and experienced no issues. He said more than 50 000 applications had already been received.

The department has apologised for the inconvenience.

We live in a world where facts and fiction get blurred
In times of uncertainty you need journalism you can trust. For 14 free days, you can have access to a world of in-depth analyses, investigative journalism, top opinions and a range of features. Journalism strengthens democracy. Invest in the future today. Thereafter you will be billed R75 per month. You can cancel anytime and if you cancel within 14 days you won't be billed. 
Subscribe to News24
Voting Booth
Eskom has considered continuous load shedding at Stage 2, instead of introducing it when the power system faces a crunch. What are your thoughts?
Please select an option Oops! Something went wrong, please try again later.
I'm all for it - we're going to have power cuts regardless, so we might as well have some stability to better plan our lives
45% - 4267 votes
No thanks! I prefer having periods of no load shedding and we cannot normalise this crisis
55% - 5146 votes
Rand - Dollar
Rand - Pound
Rand - Euro
Rand - Aus dollar
Rand - Yen
Brent Crude
Top 40
All Share
Resource 10
Industrial 25
Financial 15
All JSE data delayed by at least 15 minutes Iress logo
Editorial feedback and complaints

Contact the public editor with feedback for our journalists, complaints, queries or suggestions about articles on News24.