Delays at OR Tambo caused by biometric system upgrades - DHA

Fingerprint technology could significantly limit fraud and speed up the voting process. (Duncan Alfreds, News24)
Fingerprint technology could significantly limit fraud and speed up the voting process. (Duncan Alfreds, News24)


Cape Town - The Minister of Home Affairs, Malusi Gigaba says system issues in the change-over to Biometrics at OR Tambo, which resulted in lengthy delays at international inbound and outbound Immigration check points have been resolved.

A number of passengers and flights were delayed on Friday 1 July as system upgrades to enhanced Movement Control System (eMCS) were being rolled out, Gigaba said at a media briefing at OR Tambo on Thursday.

The implementation of Biometrics started in January 2016, and as part of a phased-in approach from 27 June in line with the Home Affairs Modernisation Programme, the DHA says it increased the roll-out of biometrics to cover 65% of its counters, including at the terminals for arrivals and transit.

"The upgrades we made in this regard impacted on the processing of travellers, particularly on Friday 1 July (2016)," Gigaba said.

This was also impacted by higher than expected traveller volumes over the school holidays, travellers not checking in on time and insufficient communication to travellers on what to expect before travelling, according to Gigaba.

As a result the department says it decommissioned biometric capability on some systems at the time but the issue has been resolved and it is working with Acsa to improve communication and preparedness of travellers when it comes to the new biometric capturing requirements.

The DHA says it will be  airing a short introductory on biometrics prior to landing in the country, and informing travellers to proceed directly to immigration after check in.

“Communication, periodically, by ACSA, (on the intercom system and signage) will greatly assist in informing travellers throughout the airport.”

The biometric system, which requires a scanning of finger prints on both hands as well as capturing a digital image of each traveller, is intended to ease the movement of people travelling through SA. The system has been implemented at four international airports , Lanseria, King Shaka International Airport, Cape Town International Airport and in the Transit area at OR Tambo International Airport - and be will expanded to more airports by the end of 2016. 

What to read next on Traveller24:

DHA rolls out biometric data capturing for all non-citizens at OR Tambo

SA border-crossing corruption rooted out with DHA staff arrests

Home Affairs modernised: Data intelligence with far reaching effects

We live in a world where facts and fiction get blurred
In times of uncertainty you need journalism you can trust. For only R75 per month, you have access to a world of in-depth analyses, investigative journalism, top opinions and a range of features. Journalism strengthens democracy. Invest in the future today.
Subscribe to News24
Lockdown For
DAYS
HRS
MINS
Voting Booth
When assisting your child with remote learning this year, did you:
Please select an option Oops! Something went wrong, please try again later.
Results
Follow the school's comprehensive sexuality education (CSE) curriculum?
13% - 201 votes
Adjust the CSE curriculum to suit the family's morals?
24% - 357 votes
Ignore the schools CSE programme and do your own teaching?
63% - 942 votes
Vote
ZAR/USD
15.37
(-0.90)
ZAR/GBP
20.55
(-1.23)
ZAR/EUR
18.44
(-1.13)
ZAR/AUD
11.34
(-0.63)
ZAR/JPY
0.15
(-0.85)
Gold
1775.76
(-0.60)
Silver
22.40
(-1.07)
Platinum
976.99
(+1.45)
Brent Crude
48.03
(0.00)
Palladium
2405.46
(-0.48)
All Share
57042.84
(-1.35)
Top 40
52328.25
(-1.31)
Financial 15
11180.62
(-3.43)
Industrial 25
78826.30
(-1.34)
Resource 10
52661.57
(-0.27)
All JSE data delayed by at least 15 minutes morningstar logo