Cape Town - Virgin Atlantic's trial to use smart, wearable software to ease official airport duties is running smoother than expected, to such an extent that the company has now expanded their use of the wearable technology to be used more in airports.
In the past, since the launch of the trial in February this year, Virgin only trailed the technology on first class passengers at Heathrow Airport in London, but is now looking to expand to general check-in areas, reports Daily Mail. The entire project seeks to enhance the customer experience of flying.
The company will be using Google Glass, but David Bulman, chief information officer of Virgin Atlantic, says they are trialing other available products on the market, too. According to Marketing Magazine UK, Virgin Atlantic employees will also be equipped with mini printers.
The plan is that the Google Glass gadget would take a picture of a passenger's passport and so retrieve other booking information. The mini printer, attached to an official's belt, would then be able to print the ticket and set flyers on their way in a flash.
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