ATP Tour

Federer vows to make sure disappointed fans get compensated

Roger Federer (Getty Images)
Roger Federer (Getty Images)

Cape Town - Roger Federer has promised disappointed fans they will get compensated after his Colombia exhibition was called off at the last minute.

Riots on Bogota forced the match against Alexander Zverev to be called off on safety grounds, and tournament organisers have refused to issue refunds as it was out of their control.

"We are very sad and in a financially very difficult situation," tournament chief Manuel Mate said.

"The expenditure remained the same, but many revenues disappeared. Some sponsors have supported us, but by no means all of them."

However, Federer's camp have revealed they will try to step in, compensating fans out of his own pocket if necessary, or putting on a replacement event around the Miami Open.

"Roger compensates the fans in Bogota," Federer's agent Tony Godsick told Tages Anzeiger.

"Our goal is that the game be made up for next year. If this is not possible, Roger will return his fee and ensure that the fans get the money back for their tickets.

"They were incredibly loud when he first started there. This beautiful story must not end with this cancellation, that's clear.

"The goal is to be able to present a replacement date in mid-December, for which the tickets already purchased are valid.

"Ideal would be if Roger is already in the area anyway. For example, around the tournament in Miami."

- TeamTalk Media

We live in a world where facts and fiction get blurred
In times of uncertainty you need journalism you can trust. For only R75 per month, you have access to a world of in-depth analyses, investigative journalism, top opinions and a range of features. Journalism strengthens democracy. Invest in the future today.
Subscribe to News24
Voting Booth
What is your favourite sport to watch on TV?
Please select an option Oops! Something went wrong, please try again later.
Results
Rugby
42% - 8853 votes
Cricket
11% - 2267 votes
Football
19% - 4045 votes
Athletics
2% - 524 votes
Boxing
1% - 187 votes
Cycling
2% - 490 votes
Golf
5% - 1034 votes
Motorsport
9% - 1789 votes
Tennis
3% - 721 votes
Water sports
1% - 195 votes
American sports
1% - 261 votes
MMA / WWE / UFC
3% - 661 votes
Vote