The holiday season is around the corner and with trips to friends and around holiday destinations on the cards, riders will benefit from knowing how to maximise their safety for a carefree festive season.
Here are five top safety tips to help you ‘Uber’ your way into the new year. Uber urges riders to make use of these for their own security:
Know your driver
As soon as a rider accepts a trip. The Uber app provides riders with the driver-partner's information. Riders should make sure to verify all the details before entering the vehicle.
Track your trip
Riders should make use of Uber’s GPS features that allow them to track a trip by viewing the route on the map in the app. This way, they are able to know if they are heading in the right direction, especially if not familiar with the route
Share your ETA
As an additional security feature, riders are encouraged to share their ETA (estimated time of arrival) and location with a friend or loved one.
In-app 24/7 support
Uber offers in-app 24/7 support, which is simple and easy to use. Whether you want to ask about a jacket you lost on a night out, check your passenger rating or submit a question about a receipt that looks wrong, riders just tap “Help” and all the information is right at their fingertips.
Feedback
Riders and driver-partners are able to rate each other after every trip. This allows riders to see their driver-partners current rating prior to getting into the vehicle, and allows Uber to query any negative feedback.
