10 Tips for coping with stress & anxiety as a business owner

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Illustration photo by Getty Images
Illustration photo by Getty Images

Being an entrepreneur is stressful at the best of times, but what happens when unforeseen circumstances (like a pandemic, for example) cast their dark shadow of a doubt, forcing you to rethink everything about your business and yourself?

It’s more important than ever to bring discussions around mental health and wellbeing into the light as we all learn to adapt to a rapidly changing world and an uncertain future, says Retail Capital’s Chief Brand Officer Erin Louw

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Here she outlines ten simple strategies, supported with insight from a corporate mental health professional, that you can use to ease the burden of anxiety on yourself, your family and your team:

1. Transparency is Key

Simple though it sounds, accepting that you’re struggling is the first step in overcoming your fears. Voicing your concerns and personal challenges with friends, family, a trusted professional, or even your team opens the door to an external perspective and possibly suggestions and advice you wouldn’t have thought of alone. Balancing the responsibility of being vulnerable while creating security for the team is often the biggest challenge most business owners are faced with. Starting the conversation is the most challenging part, but your courage could encourage others to do the same, reminding you that you are not alone. The company is comfortable in itself!

2. Take It Day By Day

You only need enough courage for the first step, not for the whole ladder. Since the beginning of the pandemic and the ensuing chaos, we’ve learned that stability and consistency are mere reflections of our inner state. Now, almost a year later, we are faced with even greater challenges as we strive to adapt day by day. We’ve all experienced the paralysing panic as lockdown restrictions have been introduced, changed and clarified, always trying to stay as up to date as possible and understand how the latest regulation will affect us. Sometimes the best thing one can do is stop and reflect before you re-engage. Hold off on those late-night panic-sent emails and before-dawn news trawls – they’ll only leave you exhausted and jumpier than before.

“Lockdown initially seemed to provide the hypothetical pause button, allowing business owners to finally have the opportunity to consolidate fundamental tasks and catch up on the ever-present backlog, but in 90 percent of the cases, my clients were so anxious and fearful about Corona and its impact on them, professionally and personally, as well as having to adapt systems and embrace technology to facilitate remote working, that they found themselves in a state of ‘amygdala hijack’, making access to such strategic thinking nearly impossible,” says Candice Cohen, Life and Business Coach

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3. Have a Game Plan

Even though taking it day by day is necessary under the current turbulent water, adopting a rough game plan can also help prepare for what may come. Plan for the worst and hope for the best has never rung more true, and if this pandemic has taught us anything, it’s that being prepared for any and every eventuality is underrated. What will you do if another hard lockdown is enforced? What if 2021 sees a third or even fourth wave of the virus? What if the tourism sector is permanently scarred? It’s essential to game plan how you will cope under every circumstance before they become a reality. Adopting what we call an “Opportunity mindset” can constantly enable you to make the best of a bad situation by viewing every new challenge as an opportunity for growth, realignment and success. The opportunity mindset doesn’t ask, “Why is this door closed?” but rather, “How can I cut the key that unlocks greatness.”

4. Build a Tribe

Networking is imperative to survival, no matter what the weather. Connecting with other entrepreneurs and business owners through platforms such as LinkedIn or Facebook groups can help you tap into how others feel and what they are doing to combat the common challenges that businesses are currently facing. This can serve as a support system and a positive community to lean on and collaborate with when the going gets tough.

Cohen says, “For those gripped with fear, anxiety, panic and rage (the known triggers for amygdala hijack and ultimately burn out), the only way to re-engage the levels of cognitive functioning and creative initiative required to deal with the adverse circumstances effectively, involves de-escalating the stress response in the body. This is assisted by connection, expression of concerns in a supportive, non-judgmental environment and a dedicated approach to self-care.”

5. Manage Expectations

As with all things, this too shall pass, but we are all feeling the mania of the present too much to always bear the big picture in mind. In a rapidly changing and evolving climate, it’s crucial to manage clients and customers’ expectations through clear communication. Over promising and walking on a tightrope can only serve to compound already heightened feelings of stress and anxiety. Everyone is in the same boat, so clients tend to understand setbacks and shortfalls as long as they are respected with honesty, positivity and constant communication.

READ MORE | Working from home is not working for our health

6. Baby Steps

How do you eat an elephant? One bite at a time. Sometimes overcoming an obstacle or achieving a goal can seem impossible, but as long as you keep moving forward, victory is within your grasp. Breaking big ideas down into smaller steps allows you multiple small victories to celebrate along the way, making you feel like you’ve accomplished something new and made progress towards your final goal, as well as making those seemingly impossible tasks a little easier to stomach. Any step forward, no matter how big or small, is a step in the right direction!

7. Know Your Strengths

When faced with a particularly gruelling task, we can often forget the grit we have already made. Know your strengths and those of your team and play to them to accomplish a common task or strategising a new way forward. Part of being a team leader is knowing who can do what and using those individual talents to benefit the group as a whole. This also allows you to run a smooth and effective operation with several different perspectives maintaining a holistic approach to doing business.

8. Take Time Out

The problems we face today will be replaced by new one’s tomorrow. Overcoming them is less of a race than a marathon. Knowing your triggers can help distance yourself from particular anxieties. If reading the news keeps you up at night, limit your screen time before bed. If you struggle to clock off, sign up for a daily class that forces you to take a break. Don’t answer business calls after sundown if you can help it. Turn off email notifications on your mobile phone. Make the time for effective self-care, whether that be reading, taking a walk, cooking or quality time with loved ones. Apps like Headspace and Calm encourage meditation and better sleep. Burnout can devastate you and your business, so actively taking the time to enjoy the other aspects of your life can make a world of difference.

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9. Ask For Help

There are always ways to reduce the load we carry as business owners if only we put pride aside and reach out for help when we need it. One way of reducing the burden is applying for Business Funding to tide you over while the economy recovers post-lockdown. Having access to extra capital to grow, maintain equipment, cover rental fees, pay salaries or purchase stock can reduce pressure and avoid digging into your personal savings. Liquid capital can also allow you to take advantage of new opportunities, such as starting an e-Commerce division, hiring new talent, upgrading your website, expanding or franchising and more. For instance, Retail Capital offers flexible Small Business Funding solutions to address the cash flow needs for Small Business Owners in South Africa. 

10. Destigmatising Mental Health

While entrepreneurial communities are a roaring trend now and have been for the past few years, mental health problems remain taboo for many. Occupational health and wellness play a major role in business success. After all, a business is only as healthy as its people. Opening discussions about mental health within your own business can have a chain reaction in the Small Business Sector as a whole. Things you can do to start to include: hiring a business coach (browse Symmetry for affordable business coaching and advisory partners), encouraging staff support systems and protocols, making effective use of office hours to reduce after-hours workloads (apps like Monday.com work great for managing time and priorities), and offering workshops for effective stress-relief strategies.

“Finding the work/life sweet spot is tricky, and only trickier with these unprecedented and uncertain times. Managing our time and energy is equally challenging, and in a time of being ‘always-on’, it is only bound to get more challenging. There are, however, steps to be taken in curbing the long term impact on you and your business: make an effort to get to know yourself, what restores your energy and what sharpens your mind. Knowing this on both personal and professional level can only make you stronger, savvier and more resilient for the challenges to come,” concludes Louw. 

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