Stay calm and don't panic - Festive season tips on what to do in a crash

play article
Subscribers can listen to this article
An accident scene
An accident scene

• Accidents are prone to happening during the festive season.

• Staying calm will go a long way in ensuring everyone lives in the event of an accident.

• Have emergency numbers nearby and located in an easy-to-find spot.

For more motoring stories, go to

As families set off to their annual holidays, no driver wants to think about the possibility of being involved in a car crash. The unfortunate truth is that it can still happen, despite your best efforts to avoid it. Now imagine a scene where you are hundreds of kilometres from home with a damaged car and injured passengers. What do you do?

As much as one does not want to think of that possibility, it pays to be prepared nonetheless. Once you have ensured that people and cars are out of the way of secondary collisions, check if there are any injuries. If there are, call emergency services immediately and do not try to move or treat their injuries yourself.

WATCH: Here's how a perfectly weighted trailer can save lives during the holidays

While you should not move injured people, it is still better to move them if they are in harms way, for example, if fuel from the car is at risk of igniting. Never assist someone without first obtaining their or a fellow passenger's permission. Also, be cautious of assuming passengers and drivers are not injured because they are conscious and responding. If someone is dizzy or not feeling right, rather call emergency services.

Once you have handled injuries, decide what to do with the vehicle. Luckily, much of the decision-making has been removed from you as insurance companies have specific processes to follow. The key is to understand what your insurance provider wants you to do and have the necessary numbers and apps saved or downloaded on your phone before you leave. Unfortunately, valuable items can disappear in the hubbub after a crash, so keep this information somewhere else in the car as well.

An accident scene

Other steps to follow:

- In case you are unresponsive, have emergency numbers, medical aid details and other essential info stuck to your visor or on one of the windows.

- Before you move vehicles out of the way of potential secondary accidents, take photos of the car for insurance purposes. Do this as quickly as possible.

- Swap details with the driver of the other vehicle/s, get their insurance details and take photos of the documents if you can.

- Record as many details as possible including date, time, weather conditions, location, type of road on which the crash occurred, for example, intersection or highway and the direction each vehicle was travelling.

- Try recall details such as whether the driver was on their phone or possibly intoxicated.

As difficult as it is, the key is to remain calm. Getting angry with other drivers or panicking serves no purpose, especially if others are injured. Accept that it happened and handle the situation as best as you can.

An accident scene
We live in a world where facts and fiction get blurred
In times of uncertainty you need journalism you can trust. For 14 free days, you can have access to a world of in-depth analyses, investigative journalism, top opinions and a range of features. Journalism strengthens democracy. Invest in the future today. Thereafter you will be billed R75 per month. You can cancel anytime and if you cancel within 14 days you won't be billed. 
Subscribe to News24
Lockdown For
Brought to you by
Voting Booth
Petrol prices are almost at R30 per litre. What are you doing to help deal with monthly fuel bills?
Please select an option Oops! Something went wrong, please try again later.
I've downgraded my vehicle.
4% - 3 votes
I've joined a lift club.
4% - 3 votes
Nothing I can do. I am struggling with costs.
76% - 51 votes
Working from home is a saving grace.
15% - 10 votes