Pietermaritzburg pupil desperate for ID after multiple trips to Home Affairs

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A typical queue outside the Home Affairs offices in Church Street, Pietermaritzburg.
A typical queue outside the Home Affairs offices in Church Street, Pietermaritzburg.
Ian Carbutt

Still without her identity document after trying to get one seven times last year, 19-year-old Willow Aylward says she is afraid this will be the second year she won’t be able to write her matric exams.

“I feel like my life is on hold now. I know how important education is and not being able to complete my schooling because of this is very frustrating,” Aylward said.

Aylward’s mother, Rhonda Armugum, said she and her daughter have been to the Home Affairs Department in the CBD at least seven times last year and were unable to even enter the building on all occasions.

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