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10 Ways the Consumer Protection Act can help you not be duped

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Consumers are protected from goods or service-providers who try to take advantage of clients. (Photo: Gallo Images/ Getty Images)
Consumers are protected from goods or service-providers who try to take advantage of clients. (Photo: Gallo Images/ Getty Images)

What word starts with a C, is eight letters long and applies to every person living in this country?

It’s consumer – and it’s a word that unites all South Africans in one common bond: we don’t want to get ripped off. 

April marks 10 years since the Consumer Protection Act (CPA) came into effect to protect the interests of all patrons – and with the pandemic intensifying our need for flexibility and protection, we need the power of this act more than ever.

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