More choice for motorists: all about the recent ruling on repairs and services for new cars

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New motor industry guidelines from the Competition Commission means increased competition when it comes to repairs, insurance, manufacturing and financing of new vehicles. (PHOTO: GALLO IMAGES / GETTY IMAGES)
New motor industry guidelines from the Competition Commission means increased competition when it comes to repairs, insurance, manufacturing and financing of new vehicles. (PHOTO: GALLO IMAGES / GETTY IMAGES)

There's nothing like that feeling of driving a brand-new car off the showroom floor – but for many car owners, that sense of satisfaction can wear off pretty fast when you realise you’ve locked yourself into years of expensive services and having to fork out for pricy car parts. 

For a long time this has been the norm: consumers being forced to cough up thousands to have their vehicles repaired and serviced at car-dealership workshops or risk having their warranties voided if they choose to have the work done elsewhere. But not anymore.

It’s been a long and winding road but finally there’s an end in sight to the restrictive limitations that drive new car owners around the bend. Thanks to a ruling by the Competition Commission South Africa, from July car owners have more choices about where they can take their vehicles for repairs or services without voiding any guarantees or warranties that are in place. 

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